Under the Hood

The 7-Part Operational Check-Up Every Association Leader Needs

Published by New England Society of Association Executives
and Kentucky Society of Association Executives

Learning Objectives

Diagnose operational inefficiencies using a structured 7-part framework
Prioritize improvements across departments to enhance team collaboration
Connect day-to-day operations to long-term strategic goals
Walk away with a clear, customized action plan to apply immediately

Registration

Schedule:
Tuesday, December 8, 2026

1:30 PM EASTERN
(10:30 AM PT / 11:30 AM MT / 12:30 PM CT)
Duration: 60 minutes

$45 for Association Member
$75 for Non-member

Already Registered?
Refer to confirmation e-mail for connection instructions.

Tell a Colleague!

Add to My Calendar

Outlook Calendar

Google Calendar

iCal Calendar

Reminder: Adding to your calendar does not register you for the webinar.

Questions?

For immediate assistance please consult our FAQ page.

If you're unable to find the answer you need, please call 737-201-2059 (M-F, 8am-6pm CT) or e-mail customer service

Summary

Let's be honest: many associations are running at full speed-but on an engine that hasn't been checked in years. In this candid and interactive session, Nicole Bernardo walks association executives and staff through her 7-Part Operational Check-Up, a proven framework to assess the real health of your internal systems. With over 25 years in operations and strategic leadership, Nicole shares the common operational blind spots that slow down progress-from unclear processes to missed opportunities for member engagement-and how to fix them. Attendees will complete a live self-assessment and walk away with a customized action plan they can bring back to their organization to begin making immediate, measurable improvements. Packed with real stories, practical insights, and Nicole's no-fluff delivery style, this session is designed to spark clarity, efficiency, and growth, without overwhelming your already-busy team.

SWL-28281

Presenters

Nicole Bernardo

Nicole Bernardo is the President & CEO of Cornerstone Virtual Partners, Inc., a certified Women Business Enterprise... Read More

How To Attend

Join the live program from your office, home, or hotel room using a computer with high speed internet. You may ask questions, participate in evaluations, and post comments from your computer during the program. Please note that credit (if available) is only provided to registered attendees participating at their own computer and phone. Simple instructions with a link to the program will be sent when you register and again the day before the webinar.

Credit

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). Registrants in jurisdictions not listed below will receive a Certificate of Attendance/Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant attending the live program at their own computer and phone.

Click on jurisdiction for specific details

CAE