Many association executives struggle with technology that creates more problems than it solves, but knowing whether to fix or replace your approach can feel overwhelming.

This practical session provides association leaders with a proven decision framework to evaluate their current AMS situation and make strategic technology choices with confidence. You'll learn to identify root causes (people vs. process vs. platform), assess true costs of staying versus changing, and get the step-by-step methodology for making AMS decisions that boards approve and staff actually support. Whether you're dealing with fragmented member experiences, unreliable data, or technology that requires constant workarounds, this session will give you the clarity to move forward strategically.

During our session, you will learn to distinguish between symptoms and root causes to determine if technology challenges stem from people, processes, or platform limitations, master the proven criteria for deciding whether to revamp existing systems or replace them entirely based on organizational needs, resources, and strategic goals & create board-ready recommendations with clear business cases, timelines, and change management approaches that ensure successful technology transitions.

December 3, 2025

This program contains the following components:

• 
  Media Files
• AMS Selection Simplified - Video
• 
  Downloadable Files
• AMS Selection Simplified - Handout

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

SeminarWeb and Kentucky Society of Association Executives programs are non-refundable.

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