Kentucky Society of Association Executives

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Self-Paced Online

Modern Communication for Associations

Published by New England Society of Association Executives
and Kentucky Society of Association Executives

Learning Objectives

The difference between 2-D and 3-D communication conversations and means
How to select the proper channel for conversations to maximize efficiency
New tools to improve communication in a post-pandemic and hybrid workplace

$45 for Association Member
$75 for Non-member

Duration: 60 minutes

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Summary

Business communication continues to evolve at an unbelievable rate. In just 25 years, we've seen the evolution from landlines to pager codes to cell phones to smart phones to the cloud. Where are we headed next? How does the next generation prefer to communicate? What are the implications for associations in 2025 and beyond? In this session, the presenter will walk attendees through the communication changes and cultural shifts that drive them in the past, present, and future. Attendees will learn how to more effectively communicate with members, employees, and other stakeholders to improve every key business metric and utilize better communication to thrive.

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Presenters

Neal Glatt

Neal Glatt is an accomplished sales and leadership coach, trainer, and speaker. Neal joined Case Snow Management, Inc. as an... Read More

Originally Published

January 27, 2026

Program Titles and Supporting Materials

This program contains the following components:

Media Files
Modern Communication for Associations - Video
Downloadable Files
Modern Communication for Associations - Handout

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

Credit

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details

CAE