Self-Paced Online

From Strategy to Action

Building Your Association's Playbook for Alignment and Accountability

Published by New England Society of Association Executives
and Kentucky Society of Association Executives
Learning Objectives
  • The six essential questions that drive clarity and consistent direction
  • Explore how to use these questions to bridge staff and volunteer roles, ensuring responsibility and accountability are clear
  • Identify where their own organization may be stuck and begin drafting a playbook page they can take back to their team



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$45 for Association Member
$75 for Non-member

Duration: 60 minutes

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Summary

Does your association have a strategic plan that looks great on paper-but struggles to come to life in the day-to-day? What most organizations need isn't another plan-it's a clear, shared playbook for how staff and volunteers lead, collaborate, and move priorities forward. In this interactive session, leadership expert Melissa O'Hara introduces the Organizational Health framework based on Patrick Lencioni's research, with a focus on the Six Critical Questions every team must answer. Participants will see how these questions can serve as a practical playbook to keep staff, boards, and volunteers aligned-even as leadership and committees change. This session will provide a guided worksheet-giving participants tools they can start using right away to create alignment and build healthier, more effective organizations.

SWOD-27030

Presenters
Melissa O'Hara

Melissa is a seasoned business professional who is passionate about motivating and inspiring others. After more than two... Read More


Originally Published
February 17, 2026

Program Titles and Supporting Materials
This program contains the following components:

  • Media Files
  • From Strategy to Action - Video

  • Downloadable Files
  • Org Health Playbook Sample - Handout
  • Schedule a Chat With Melissa - Handout

How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

Credit
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

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CAE


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